Help & Support

AI Tools for Survey is a professional platform that converts survey documents into various formats using advanced AI technology. We currently support conversion to LimeSurvey LSS format, with Qualtrics QSF format coming soon. Our tools help researchers, survey professionals, and organizations transform their existing survey documents into ready-to-use formats.

Currently, you can upload PDF, DOCX (Microsoft Word), and TXT files for conversion. Our AI algorithms are trained to extract questions, answer options, and survey logic from these common document formats. We're continuously working to support additional formats based on user feedback.

Our AI conversion technology achieves high accuracy rates for well-structured survey documents. The system is designed to preserve question structure, answer options, and basic survey logic. However, we recommend reviewing all converted surveys before deployment to ensure accuracy and completeness.

Yes, data security is our top priority. All uploaded files are processed securely and are automatically deleted after conversion. We use encrypted connections and follow industry best practices for data protection. Files are only stored temporarily during the conversion process.

Conversion time varies based on document size and complexity. Most surveys are converted within 2-5 minutes. Our system provides real-time progress updates and estimated completion times. You can also opt for email notifications when your conversion is complete.

No account creation is required for basic conversion services. You can upload files and convert surveys immediately. However, creating an account (coming soon) will provide additional features like conversion history, batch processing, and priority support.

LSS (LimeSurvey Structure) is the native file format used by LimeSurvey, an open-source survey platform. LSS files contain all survey elements including questions, answer choices, display logic, and survey settings. They can be directly imported into LimeSurvey for immediate use.

Our AI can convert various question types including multiple choice, single choice, text input, numeric input, rating scales, matrix questions, and yes/no questions. The system also preserves skip logic, branching conditions, and question dependencies where clearly defined in the source document.

Yes, LSS files can be edited in several ways. You can import the file into LimeSurvey and use its built-in editor, or you can use our LSS Inspector tool to review and validate the structure before importing. Advanced users can also edit LSS files directly as they are XML-based.

Our AI is designed to handle basic to moderate survey logic including skip patterns and conditional questions. For complex logic with multiple dependencies, we recommend reviewing the converted file using our LSS Inspector tool and making manual adjustments in LimeSurvey if needed.

Yes, our AI supports surveys in multiple languages. The system can process documents in various languages and preserve the original text in the LSS output. However, accuracy may vary depending on the language and document structure.

If you're not satisfied with the conversion results, try these steps: 1) Use our LSS Inspector to identify specific issues, 2) Check if your source document has clear question structure, 3) Consider reformatting your source document for better AI recognition, 4) Contact our support team for assistance with complex surveys.

We're currently developing the QSF converter with a planned beta release in Q2 2025 and full launch in Q3 2025. Sign up for notifications to be among the first to know when it becomes available. Development progress updates are shared with subscribers regularly.

QSF (Qualtrics Survey Format) is the native file format used by Qualtrics, a leading enterprise survey platform. QSF files contain comprehensive survey data including questions, logic, display settings, and advanced features like piped text, embedded data, and complex branching logic.

QSF conversion will support more advanced features specific to Qualtrics, including complex question types, advanced display logic, embedded data fields, and enterprise-level survey features. The conversion will be optimized for Qualtrics' specific requirements and capabilities.

Yes, the QSF converter will support the same input formats (PDF, DOCX, TXT) as our LSS converter. We may also add support for additional formats based on Qualtrics user needs and feedback during the beta phase.

Absolutely! You can use both converters depending on your survey platform needs. Many organizations use multiple survey platforms, and our tools are designed to support various workflows. Convert the same source document to both formats if needed.

Pricing details for the QSF converter will be announced closer to the launch date. We're committed to providing accessible pricing options for different user types, from individual researchers to enterprise organizations. Beta users may receive special pricing considerations.

The LSS Inspector analyzes and validates LimeSurvey LSS files to ensure they contain correct questions, answer options, and survey logic. It provides a readable view of the survey structure, identifies potential issues, and helps ensure quality before importing into LimeSurvey.

The Inspector can detect various issues including malformed questions, missing answer options, broken logic conditions, invalid question codes, structural inconsistencies, and formatting problems. It provides detailed reports with specific recommendations for fixes.

Yes, the LSS Inspector can analyze LSS files from any source, whether they were created by our converter, exported from LimeSurvey, or generated by other tools. It works with standard LSS file format specifications.

Inspection reports provide comprehensive analysis including question-by-question breakdown, logic flow visualization, error highlighting, and actionable recommendations. Reports can be viewed online or exported for sharing with team members.

Currently, the Inspector identifies and reports issues but doesn't automatically fix them. This ensures you maintain full control over your survey content. We provide clear guidance on how to resolve identified issues manually.

The Inspector can handle LSS files of various sizes, from simple surveys to complex multi-section questionnaires. Very large files may take longer to process, but there's no strict size limit for inspection.

File upload failures can occur for several reasons: 1) File size exceeds 10MB limit, 2) Unsupported file format (we support PDF, DOCX, TXT), 3) Corrupted or password-protected files, 4) Network connectivity issues. Try reducing file size, checking format, or refreshing the page.

Conversion time depends on document complexity and server load. Most files process within 2-5 minutes. If it's taking longer: 1) Check your internet connection, 2) Don't close the browser tab, 3) Wait for the process to complete, 4) If it fails, try again with a smaller or simpler document.

Missing questions usually indicate formatting issues in the source document. To improve results: 1) Ensure questions are clearly numbered, 2) Use consistent formatting, 3) Separate questions with line breaks, 4) Avoid complex layouts or tables, 5) Try the LSS Inspector to identify specific issues.

Survey logic conversion depends on clear conditional statements in your source document. For better logic preservation: 1) Use simple 'if-then' statements, 2) Clearly define skip patterns, 3) Avoid complex nested conditions, 4) Review the converted file in LimeSurvey and adjust manually if needed.

Common error solutions: 1) 'File too large' - reduce file size or split into smaller parts, 2) 'Invalid format' - ensure file is PDF, DOCX, or TXT, 3) 'Processing failed' - try again or contact support, 4) 'Network error' - check internet connection and retry.

To get the best conversion results: 1) Use clear, numbered questions, 2) Keep consistent formatting throughout, 3) Separate answer choices with bullets or numbers, 4) Avoid complex tables or graphics, 5) Use simple language for skip logic, 6) Test with a small sample first.

Currently, our AI focuses on text-based content. Images, complex tables, and advanced formatting may not convert perfectly. For best results: 1) Use text-based questions, 2) Simplify complex layouts, 3) Convert images to text descriptions, 4) Use basic formatting only.

If import fails: 1) Use our LSS Inspector to validate the file first, 2) Check for XML formatting errors, 3) Ensure question codes are unique, 4) Verify all required fields are present, 5) Try importing a smaller section first, 6) Contact LimeSurvey support for platform-specific issues.

For optimal results: 1) Number your questions clearly (1, 2, 3 or Q1, Q2, Q3), 2) Use consistent formatting for answer choices, 3) Keep one question per paragraph, 4) Use simple language for skip logic, 5) Remove unnecessary headers/footers, 6) Save as DOCX or PDF format.

Format 'Other' options clearly: 1) List it as the last choice, 2) Use consistent wording like 'Other (please specify)', 3) Include text input indication, 4) Keep it separate from numbered choices. Example: 'a) Option 1, b) Option 2, c) Other (please specify)'

Yes, but format them clearly: 1) Use consistent scale labels (1-5, Strongly Disagree to Strongly Agree), 2) List scale points explicitly, 3) For matrix questions, clearly separate row items and column headers, 4) Use tables or clear formatting to show the structure.

Use clear, simple language: 1) 'If answer to Q1 is Yes, go to Q3', 2) 'Skip to Q5 if respondent selects Option A', 3) 'Show Q4 only if Q2 = No', 4) Avoid complex nested conditions, 5) Place logic instructions near the relevant questions.

LSS is for LimeSurvey (open-source), QSF is for Qualtrics (commercial). LSS uses XML structure and is free to use. QSF supports more advanced features but requires Qualtrics license. Choose based on your survey platform. QSF converter is coming soon.

Always test before deployment: 1) Use LSS Inspector to validate structure, 2) Import into LimeSurvey test environment, 3) Complete the survey as a test respondent, 4) Check all question types and logic, 5) Verify data collection works properly, 6) Test on different devices if needed.